While the South African Social Security Agency (Sassa) continues to distribute the Social Relief of Distress (SRD) grant this month, the South African Post Office has reported beneficiary misconduct at its outlets. This is their take on the situation.
The South African Social Security Agency (Sassa): The Social Relief of Distress (SRD) grant for May is presently being paid out. Thus, regardless of which R350 grant payment collecting option you choose, you should maintain track of the outcome of your SRD grant application.
Some grant beneficiaries have been paying bribes to self-appointed post office queue marshals in order to avoid waiting for long periods of time to collect their grant payments.
Upon learning of this, the South African Post Office (Sapo) issued a statement on Monday in which it warned applicants against paying bribes to self-appointed queue marshals outside its branches in exchange for being moved to the front of the line. The post office advises beneficiaries not to consider paying such bribes. Paying or soliciting a bribe constitutes criminal activity,
The Sapo has also advised applicants to take advantage of the option that permits them to collect their R350 grant at any Pick n Pay, Boxer, Shoprite, Checkers, or USave supermarket.
According to Sapo, this alternative option is available at https://srd.sassa.gov.za , and Sassa can be reached at 0800 601 011.
Additionally, anyone who used their phone to apply for the R350 grant and selected the post office as their collection place can specify when they apply that they want to withdraw their grant from any Pick & Pay, Boxer, Checkers, Shoprite, or Usave supermarket.
Furthermore, beneficiaries who receive the Covid-19 Social Relief of Distress (SRD) grant can queue separately from those who need to make other transactions at the post office. This ensures that all customers have the least possible waiting time.